Frequently Asked Questions

CAN’T FIND THE ANSWERS YOU’RE LOOKING FOR?

Please CALL 978-422-7641 and a representative will be more than happy to assist you or email us.

DO YOU HAVE MY PARTS IN STOCK?

With over 40,000 items on our shelves, ready for delivery, chances are we have what you need. Unlike our competitors, we actively stock the industry’s most popular parts and use a state-of-the-art, end-to-end ERP system to manage our inventory in real-time. If we don’t have it, we can usually get it within 24 hours.

HOW QUICKLY CAN I GET MY ORDER?

If we have it in stock, your order will usually ship within 24 hours.

WHAT IS A MINIMUM ORDER?

Our minimum order is $150.00 per line item.

DO YOU ACCEPT CREDIT CARDS?

Yes — Visa, American Express, and Master Card.

WHAT PAYMENT METHODS DO YOU OFFER?

ES Components accepts payment by credit card, EFT, and wire transfers. We offer net terms to qualified customers.

HOW LONG IS MY QUOTE GOOD FOR?

All quotes are good for thirty days unless specified otherwise in writing, because the manufacturer’s price for our products can change.

IS ES COMPONENTS ISO CERTIFIED?

Yes, we’re ISO 9001, AS 9120 and AS 6081 certified.

WHAT IS ES COMPONENT’S COMMITMENT TO QUALITY?

It is our goal to meet or exceed our customers’ requirements. We consider quality as conformance to our customers’ specifications. We are committed to continually  improving the effectiveness of our quality management system and delivering on-time, every time. Our facility is open for onsite quality inspections for all of our customers.

DO YOU SHIP INTERNATIONALLY?

Yes, we can ship anywhere legally possible, abiding by all export administration regulations. If your order is paid by credit card, wire transfer or net terms, we can ship it on your shipping account number.

CAN ES COMPONENTS SHIP USING A CUSTOMERS’ UPS, FEDEX, Or DHL ACCOUNTS?

Yes, we’ll ship your order to any deliverable location worldwide and use your shipping account number to ensure you get your negotiated rates.